People

AMY BURR

President

“Travel is such big part of today’s world, yet most people hate the process of actually getting from A to B. My desire is to remove pain points and improve the process through innovation so the travel experience isn’t just the destination but includes the full journey. The opportunity to improve the quality of people’s lives is enormous.”

As President, Amy shapes the strategic venture investment direction of JetBlue and facilitates integration of successful startup programs into the airline’s overall corporate innovation initiatives. She has been with JBV since 2018 as the Managing Director of Operations and Partnerships, where she built an ecosystem of partners and deployment opportunities for the many technologies of JBV’s portfolio companies.

Amy caught the startup bug from joining Virgin America in 2004 as one of the original founders of the company. She worked in various roles over her tenure at VX in areas of strategy, corporate program leadership, commercial and revenue development, and technology areas including eCommerce, reservations systems and guest products. She ended her time with the company as the Virgin America leader of the integration of the merger with Alaska Airlines.  Amy came to Virgin America after working at Continental Airlines in revenue management and corporate development. Amy earned her MBA from Moore School of Business at University of South Carolina and a BS in Applied Health Sciences from American University in Washington DC.

Jetting Personal

Favorite travel memory: “My husband and I visit St. Thomas often. On one of our first trips we took a ferry to St. John and hiked from the docks up into the hills, ending at an amazingly beautiful beach. The hike took us through some ruins, and to the top of the island with spectacular views. Arriving down at the beach and spending the afternoon relaxing in the gorgeous water after the tough hike just capped off one of my favorite days.”

JetBlue destination she’d like to visit next: Lima, Peru

Recent Perspectives

Best practices in corporate venture capital
Introducing our Platform
Navigating after takeoff: What startups should know
Stride: Your metasearch for adventurous multi-day tours
Blockchain for travel? Here’s what we explored at our inaugural summit.
Reflecting on the launch of our international partnership program

Stephen Snyder

Managing Director, Operations & Partnerships

“COVID-19 accelerated disruption in the travel and hospitality industries. Beyond needing to overcome short-term challenges like those related to health and safety, it placed a renewed focus on building sustainable travel businesses. I’m excited to help define the future of travel, working to diversify and accelerate revenue generation and integrate game-changing cost-saving solutions.”

As our Managing Director of Operations & Partnerships, Stephen’s role is to build an ecosystem of partners and deployment opportunities for the many technologies of JBV’s portfolio companies. He focuses on advancing innovation thinking and compelling value propositions throughout JetBlue and its partners. Stephen joined JBV from JetBlue where he spent time on the airline’s Strategic Planning team. He holds an MBA in entrepreneurial management from the Wharton School and also earned an MA from the University of Pennsylvania and a BA from the University of Michigan.

Jetting Personal

Favorite travel memory: “A few JetBlue colleagues and I developed our own version of ‘The Amazing Race.’ We picked a European destination out of a hat on Friday afternoon – the first team there won a small prize and immense bragging rights.”

JetBlue destination he’d like to visit next: Austin, Texas

RYAN CHOU

Managing Director, Investments

“The world of travel is vast and begging for disruptive technologies. I am very excited to join a team making an impact and at the forefront of this movement.”

Ryan Chou is an Investment Principal with JetBlue Ventures (JBV) focused on sourcing a range of technologies from enterprise software platforms to mobility innovations. Prior to JBV, Ryan was a Director at Cryptic Labs and an Investment Manager at Fenox Venture Capital. He participated in the Matter.VC Accelerator program and worked at a few early-stage companies focused on NextGen surveillance technology and machine learning. Ryan received an MBA from Cornell and a B.S. from Arizona State University.

Jetting Personal

Favorite travel memory: “Scuba diving the Great Barrier Reef is by far my favorite travel moment. Being it was my first time scuba diving, I was limited by the number of times I could dive, but the experience was phenomenal. I was lucky enough to meet “Crush” and “Nemo” during my time there!”

JetBlue Destination he’d like to visit next: Lima, Peru.

Jennifer Crusca

Operations Principal 

“The nature of travel is changing, it’s in a period of transition through technologies, availability and capability. It’s changing the way we think of travel, look at travel and the way we use travel. I’m thrilled to be a part of the team helping to innovate and bring creative solutions to the travel and hospitality industry.”

In her role as Operations Principal, Jennifer is responsible for advancing innovative thinking and startup solutions in partnership with JetBlue and JetBlue Travel Products through JBV’s signature innovation programming. Jennifer has over twenty years experience in the airline industry, beginning her career at Continental Airlines before transitioning to JetBlue in 2005. Jennifer has a Bachelor’s degree in Management from the University of Houston.

Jetting Personal

Favorite travel memory: “My favorite travel memory was a trip to Israel. One of our first stops was spending the day at the Dead Sea, we also visited numerous historical sites in the holy city of Jerusalem and finally ended our trip in Tel Aviv where we enjoyed walking around the city and relaxed at the beach.”

JetBlue destination she’d like to visit next: Lima, Peru

Anna Shimoda

Specialist, Communications & Marketing 

“There is so much opportunity for technology to completely change what travel will look like in the future. I’m very excited to be part of a team that can help to bring more innovative ideas into the industry!”

As the Communications & Marketing Specialist, Anna helps support JetBlue Ventures’ (JBV) internal and external communications through social media, newsletters, and blog posts – as well as providing marketing and communications support to JBV’s portfolio companies. Prior to JBV, Anna worked in digital and email marketing. She graduated from the University of Washington, where she received her B.A. in Marketing and Finance.

Jetting Personal

Favorite travel memory: “When I visited Barcelona and spent a day visiting the various the architectural works by Antoni Gaudi. As someone who has interest in architecture/art history and has had visiting the Sagrada Familia on their bucket list, it was an amazing experience!”

JetBlue destination she’d like to visit next: San Juan, Puerto Rico

Jess Lozano-Schmitt

Analyst, Operations & Partnerships

“Maya Angelou said: ‘We’re more alike, my friend, than we are unalike.’ Travel is an instrument that catalyzes us to observe that the world is smaller than it may seem. It both literally and figuratively brings people closer together and helps us rediscover what makes us human.”

As the Analyst on our Operations & Partnerships team, Jess works alongside JetBlue and JetBlue Ventures’ (JBV) to implement innovative startup solutions that meet strategic business needs. Jess grew up in the hospitality industry and has lived in Southeast Asia, Europe, North America, and the Caribbean. Previously, she has been both a founder and operator at startups, venture capital funds, and nonprofits. Most recently, she led Vizn Ventures, one of the 776 Titan Funds investing in the creator economy, femtech, and sustainability verticals. Jess earned her Master’s in Business Analytics and BBA in Finance (Summa Cum Laude) from Hult International Business School in Boston.

Jetting Personal

Favorite travel memory: “When I was 15, I helped found the Vietnam Service Learning Club. For one of our projects, we visited Pleiku in central Vietnam. When we arrived there, we were very confused as to why kids were running up to us to see and take pictures of our group. Unbeknownst to us, Pleiku barely had any foreign visitors since the Vietnam War. The city felt secluded and stuck-in-time, in the best way possible. It was a very bizarre and beautiful experience where we got to work alongside schools, orphanages, and temples firsthand. It’s still, to this day, one of the most unique places I’ve been to, and I like to think we had a positive impact.”

JetBlue destination he’d like to visit next: Guayaquil, Ecuador

Stefan Sandoval

Associate, Investments

“There are incredibly large moments in life that are made possible by the magic of travel. The opportunity to work at the forefront of innovation and technology to help continue to create connections and exploration is truly motivating.”

Stefan Sandoval is an Investment Associate with JetBlue Ventures focused on B2B Enterprise Software, Travel/Aviation, and ClimateTech. Prior to JBV, Stefan was an investor at Bright Ventures and Mendoza Ventures. He worked in options and derivatives at Bank of America and helped implement two financial technology products into the bank platform. Stefan received an MBA from Yale and a B.S. from Boston College.

Jetting Personal

“My favorite travel memory was a international experience to Nairobi, Kenya. I travelled with a group of 20 students through an MBA class and dove deep into the culture, socioeconomic development, and opportunity the country presented. The Maasai Mara safari was of course as unforgettable as the rest of my time in the country.”

JetBlue destination he’d like to visit next: Belize City, Belize

Eliza Dragomir

Analyst, Investments

“The aviation industry has empowered individuals to aspire for greater achievements, explore new horizons, and deepen their understanding of the world’s vastness. However, it is essential to acknowledge that aircrafts contribute significantly to CO2 emissions, underscoring the imperative for entrepreneurs, policymakers, and investors to take action and seek scalable solutions. It is with great enthusiasm that I embark on my journey with JetBlue Ventures, as we share a common mission to foster sustainability and enhance safety within the industry, not only for our present generation but also for future generations to come.”

Eliza sits on the investment team, where she analyzes opportunities and conducts due diligence on emerging companies in the travel, hospitality, and aviation industry. Her primary interests revolve around sustainability in the aviation sector and disruptive technologies in that field. Previously, Eliza worked as an investment banking analyst at Nomura Greentech, providing strategic and financial support to companies in the cleantech industry, particularly focusing on advanced transportation, hydrogen, and energy software companies. In addition to her role at Nomura Greentech, Eliza also served as an investment banking analyst at 7 Mile Advisors, a boutique investment bank specializing in IT & Software Services, and worked at Goldman Sachs in the Private Wealth Management division in San Francisco. Eliza holds a B.S. in Economics with a concentration in Finance from Drexel University.

Jetting Personal

Favorite travel memory: “While returning to college in Philadelphia from winter break in Romania, my journey didn’t go as planned due to unexpected snowstorms. While I was waiting in Warsaw during a layover, my flight got canceled. As a result, I found myself staying in Poland for three days. Despite the unexpected delay, I decided to make the most of my time and explore the city of Warsaw. It turned out to be a delightful experience as I had the opportunity to discover new places, immerse myself in the local culture, and even make new friends along the way. Although the circumstances were challenging, the unexpected detour allowed me to create memorable moments and broaden my horizons.”

JetBlue destination she’d like to visit next: Bridgetown, Barbados

France Murray

Office Manager

“By making a commitment to preserving the Earth’s natural resources, we can create a lasting change in the environment. As a supporter of this environmental and social movement, the travel industry’s improvements in sustainability and protection continue to be meaningful to me.”

France is responsible for the day-to-day operations of managing the office. This includes facilitating communications between various departments, planning collaborative events, and organizing volunteer service projects with partners and affiliates. Prior to joining the company, she worked in various fields such as business operations, communications, and strategic marketing at Oracle Corporation, Entera, Chaincast Networks, and Davis Wick Consulting. France earned a B.S. in Economics from California Polytechnic State University, San Luis Obispo.

Jetting Personal

Favorite travel memory: “I traveled to Australia and attended a recital in the renowned Sydney Opera House, climbed the Sydney Harbour Bridge, and explored the beautiful beaches on the Gold Coast. The highlight of the trip was snorkeling the Great Barrier Reef, a rare beauty unable to be found anywhere else on Earth.”

JetBlue destination she’d like to visit next: Grand Cayman, Cayman Islands

Zoey

Chief Canine Officer

As our Chief Canine Officer, Zoey helps shape the investment direction of JetBlue Ventures (JBV). She is a nine year old Lab mix owned by Amy Burr.

Jetting Personal

Favorite travel memory: “Summer trips to my parents’ lake house in Maine!”

JetBlue destination she’d like to visit next: Martha’s Vineyard, Massachusetts