Enabling a seamless mobile-based
solution for tours and activities bookings.
In today’s mobile-centric world, customers expect to book tours and activities with the click of a button. Enter Redeam: a start-up that aims to improve tours and activities businesses by enabling them to offer a digital customer experience. Utilizing Redeam’s technology, these businesses can process a scannable mobile ticket that eliminates costly, antiquated processes that involve counting thousands of paper tickets, frequently leading to lost revenue due to fraud, long lines and bad reviews. Based in Boulder, Colorado, Redeam was founded by four travel-industry veterans with more than 15 years of industry experience. Today, the company serves more than 200 customers, including CitySightseeing/Gray Line New York, Ripley’s Believe It or Not, National Geographic Encounter: Ocean Odyssey and the Metropolitan Museum of Art.
“Redeam is working on resolving some of the challenges with travel distribution through an underlying approach that resolves significant pain points within the tours and activities space. Coming from an all-star team with deep experience, Redeam has the potential to transform and optimize the back end connectivity between the reseller and the provider, improving the process for everyone involved, including the end consumer.”
Raj Singh

—Raj Singh, Managing Director of Investments, JetBlue Technology Ventures

“JetBlue Technology Ventures’ early investment in Redeam helped give our company the credibility startups often need. Since that time, Redeam has grown tremendously, forging significant relationships with big brands like Disney, Google, Caesar’s Entertainment, Groupon, and others. Redeam has hit an important inflection point in our stride, and JTV has played an instrumental role in helping us get there.”

Raj Singh

—Melanie Meador, CEO, Redeam


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